Welcome to Centric Healthcare Services
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Welcome to Centric Healthcare Services, administrators for QualCare IPA and Healthy Valley Provider Network. For any questions regarding eligibility or authorization inquiries, please call our Member Services department at 661-371-2790; option 2.
If a member is not visible on the provider portal and they do not have Anthem Blue Cross, Blue Shield of California, or WellCare by Health Net, please call 661-371-2790 and select option 2 to speak with Member Services to verify eligibility and place a request to add the member to the portal. If a member has the aforementioned health plans through QualCare IPA, please verify eligibility via DHMSO's provider portal first before calling 661-371-2790; option 2.
If your account is locked, please leave a voicemail with your name, username, a reliable call back number, and then name of the provider's office that you represent to 661-371-2790; extension 2832.
MEMORANDUM
Centric Healthcare Services (CHS), the Management Services Organization (MSO) for QualCare IPA & HVPN, will be closed on the following date(s):
- July 4th, 2025 (Friday) – Independence Day
This closure affects all departments, including Member & Provider Services.
If you have any questions about this notice, please contact us at (661) 371-2790, option 2. We thank you for your cooperation.
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