Welcome to Centric Healthcare Services
Welcome to Centric Healthcare Services, administrators for QualCare IPA and Healthy Valley Provider Network.  For any questions regarding eligibility or authorization inquiries, please call our Member Services department at 661-371-2790; option 2.
 
 
Technical support inquiries
For contracted provider groups, please email [email protected] with your username if you require assistance with activating your account or for resetting your password. Make sure to include your account's username and provider's name/office you are representing. Multiple requests can be sent together.
   

AUTHORIZATIONS/REFERRALS
For authorizations and referrals, you can either attach supporting documents electronically at the time of placing an authorization or you can fax the supporting documents after the fact to 888-870-1658.  Please include the authorization # on the supporting documents faxed in as that will allow us to attach the records in a timely manner.

Please review the documents pertaining to the Milliman Care Guidelines.
CLAIMS INQUIRY
For any claims-related questions, please dial 661-371-2790 ext. 2804. 


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